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Your Shopping Cart is empty.
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Q :几时直播呢?
🅰️ :每天有 2 个直播时段,分别在下午 3.00PM & 8.00PM,若有更改将会另行通知哦
Q:如何下单 / 加单?
🅰️ :由于是系统抓单,因此可以到我们的直播或者相关帖子下方留言正确的关键字 (代码+数量) 下单哦。系统将会自动发送保留链接给亲的哦。这样就不需要等待客服的回复啦!
🅰️ :您可以在 messenger 查询订单详情以及总额或者点击 “立即结账”
🅰️✅Online Payment -
温馨提醒:我们现在已支持DUIT NOW付款了噢,使用系统线上付款订单将会更快被处理
🅰️✅不会使用Online Payment的宝贝们也无需担心,可以参考下方的付款步骤 -
步骤1:点击 "立即结账“,有成功得标者系统将会出现付款链接
🅰️🚛 雪隆区运费一律 RM 15,买满 RM 88 免邮
🅰️🚛 外坡区运费一律 RM 35,买满 RM 300 免邮
🅰️ :一旦成功下单后就需在48小时内汇款,若您要优先保留直到享有免运费可以通知客服你要拼单
🅰️ :雪隆区包裹会在记录汇款后的一到三天(星期六日/公共假期 除外)内寄出包裹
🅰️ :外坡区包裹会在记录汇款后的三到七天(星期六日/公共假期 除外)内寄出包裹
🅰️ :由于最近大家都非常给力,信息量不断暴增。客服可能需要到1-2天内回复大家的信息,信息尽量打上一次就好噢 ❤️ 请大家放心,您们的问题客服都会为大家解决,恳切大家能耐心等待客服的回复。
🅰️ :收到有问题的商品
Q: When will it be facebook live?
🅰️: There are 2 live facebook live time slots, at 3.00PM & 8.00PM every day. If there is any changes, we will make an annoucement in our facebook pages.
Q: How to place an order/add an order?
🅰️: Because it is a system base order, you can go to our live broadcast or related posts to leave a message with the correct keywords (code number + quantity) to place an order. System will automatically send the reserved link to your messenger. So there is no need to wait for the reply from the customer service
Q: How to check the order? Has it been successfully retained to the costume?
🅰️: You can tap on 'Pay Now' on messenger to check order details and total amount
Q: How to make payment? What are the payment methods?
🅰️✅Online Payment-
Click the link below to view the instructional video
Warm reminder: We now support DUIT NOW payments. Online payment orders using the system will be processed faster
🅰️: ✅ Dear who don’t know how to use Online Payment don’t need to worry, you can refer to the payment steps below-
Step 1: Click on the Payment link, the successful bidder will show the payment link link in the system
Step 2: Check whether the total amount of the order and the items are correct
Step 3: Check whether you need to remit the shipping fees
Q: How to calculate the freight?
🅰️: 🚛 KL / SELANGOR shipping rates will be RM15, free shipping on orders over RM 88
🅰️: 🚛 WEST Malaysia shipping rates will be RM30, free shipping for orders over RM300
Q: Can I make up the order? How long can you get together?
🅰️: Once the order is successfully placed, you need to remit within 48 hours. If you want to reserve until you enjoy free shipping, you might inform the customer service
Q: How long will the package be received after the remittance?
🅰️: KL / SELANGOR order will be sent out within one to three working days (except Saturdays, Sundays/public holidays) after the remittance is recorded
🅰️: WEST Malaysia order will be sent out within three to seven working days (except Saturdays, Sundays/public holidays) after the remittance is recorded
Warm reminder: If your order has not been received after the above deadline, please contact customer service and provide an accurate order number
Q: When will the customer service reply to the message?
🅰️: As everyone has been very support recently, the amount of information has been increasing rapidly. The customer service may need to reply to your message within 1-2 days, and the message should be typed once as much as possible. Please rest assured, your customer service will solve your problems, and sincerely everyone can wait patiently for the customer's reply.
Q: What should I do if I receive stale/problematic products?
🅰️: Please provide accurate product name, so we can resend the item to you